Langton Info Services

Langton Info Customer Reviews

Our live customer reviews is shown below, updated in real-time when submitted by our transaction-linked customers. This is designed to enable potential customers to evaluate our customer service standards, similar to Amazon.com or eBay.com. All website customers are eligible to leave feedback. Neutral feedbacks are treated as such and not included in percentage calculation.

We display all feedback left regardless of rating or comment. It's highly unusual for a retailer to enable customers to leave feedback directly on their own website. We actively monitor feedback received and take remedial action when appropriate. It should be noted that the vast majority of customers who order from us choose not to leave feedback, therefore the percentage ratings are biased towards negative.

Sometimes other retailers have lower prices, but does that actually matter if the product never arrives or customer service quality is unknown?

Jan 2012 update: During January a foreign website was brought to our attention that is harvesting a small number of defamatory non-transaction linked negative reviews regarding us. They followed this up with aggressive (and probably illegal) spam email, presumably trying to extort money from us to suddenly "correct" this bad impression. We will not partake in 1930s mafia-style extortion and will leave that website to look increasingly ridiculous as time passes.

Lifetime feedback rating for Langton Info website:
Positive    Negative
98.01 %   1.99 %
4 out of 5:"Some of the music was incomplete or unreadable. A partial refund was offered and accepted."
Date: Mar 29, 2017    Rated by Buyer: G. A. W.
5 out of 5:"Packaged really well, arrived undamaged dispite shipping dmg to pkg."
Date: Mar 29, 2017    Rated by Buyer: D. K.
5 out of 5:"Prompt delivery. Very happy with quality and price of product."
Date: Mar 29, 2017    Rated by Buyer: M. G. M.
5 out of 5:"Neatly packaged. Exactly as ordered."
Date: Mar 29, 2017    Rated by Buyer: E. R.
5 out of 5:"Neatly packaged. Arrived on time."
Date: Mar 29, 2017    Rated by Buyer: E. R.
5 out of 5:"The order arrived quickly, well packed and exactly as described. Excellent deal."
Date: Mar 29, 2017    Rated by Buyer: P. G.
4 out of 5:"Amazing product and delivered on time!"
Date: Mar 29, 2017    Rated by Buyer: N. R.
5 out of 5:"Item arrived fast and was as described."
Date: Mar 29, 2017    Rated by Buyer: A. Z.
5 out of 5:"Quick and fast "
Date: Mar 29, 2017    Rated by Buyer: R. K.
5 out of 5:"Good product. Fast delivery. "
Date: Mar 29, 2017    Rated by Buyer: J. Y.
5 out of 5:"Arrived safely, 2 weeks late but that might be Australia Post's fault. Apart from a quick test I have not used it but it appears to do the job nicely."
Date: Mar 29, 2017    Rated by Buyer: R. P.
5 out of 5:"great product great service"
Date: Mar 29, 2017    Rated by Buyer: C. M.
5 out of 5:"Thank you so much"
Date: Mar 29, 2017    Rated by Buyer: A. D.
5 out of 5:"great product"
Date: Mar 29, 2017    Rated by Buyer: K. M.
5 out of 5:"Speedy delivery - product as described. Very happy"
Date: Mar 29, 2017    Rated by Buyer: C. B.
5 out of 5:"Great Service"
Date: Mar 29, 2017    Rated by Buyer: M. H.
5 out of 5:"fast postage, excelent product, thankyou"
Date: Mar 29, 2017    Rated by Buyer: M. P. M. M.
5 out of 5:"Fast Delivery from UK to Australia. Book Excellent Cond. Great Price."
Date: Mar 29, 2017    Rated by Buyer: G. R.
5 out of 5:"Excellent transaction thankyou"
Date: Mar 29, 2017    Rated by Buyer: A. R.
5 out of 5:"Precious hardcover (gift for lifelong friend) arrived safely in Melbourne. Packaging ideal for the long distance journey. Very impressed, thankyou."
Date: Mar 29, 2017    Rated by Buyer: R. H.
5 out of 5:"Great service no problems "
Date: Mar 29, 2017    Rated by Buyer: D. H.
4 out of 5:"Item arrived on time and was as described."
Date: Mar 29, 2017    Rated by Buyer: G. F.
5 out of 5:"good quality and cheaper than i could buy in Australia"
Date: Mar 29, 2017    Rated by Buyer: K. T.
5 out of 5:"It was better than we hoped and arrived in good time"
Date: Mar 29, 2017    Rated by Buyer: R. T.
4 out of 5:"unproblematic transaction thanks"
Date: Mar 29, 2017    Rated by Buyer: R. B.
5 out of 5:"Fast delivery for delivery from the U.K to Australia"
Date: Mar 29, 2017    Rated by Buyer: P. H.
5 out of 5:"Excellent service."
Date: Mar 29, 2017    Rated by Buyer: R. E.
5 out of 5:"Great "
Date: Mar 29, 2017    Rated by Buyer: J. H.
5 out of 5:"Excellent service"
Date: Mar 28, 2017    Rated by Buyer: M. J. M.
5 out of 5:"Fast shipping, very satisfied."
Date: Mar 28, 2017    Rated by Buyer: C. E.
5 out of 5:"great seller. thankyou."
Date: Mar 28, 2017    Rated by Buyer: A. D.
5 out of 5:"Happy with the product and the placing and processing of the order was efficient, price was reasonable,so all good thanks."
Date: Mar 28, 2017    Rated by Buyer: L. T.
5 out of 5:"all good, Item as shown and does a good job."
Date: Mar 28, 2017    Rated by Buyer: T. R.
5 out of 5:"Classic DVD concert and fast delivery..many thanks."
Date: Mar 28, 2017    Rated by Buyer: R. L.
5 out of 5:"A* service"
Date: Mar 28, 2017    Rated by Buyer: H. M.
5 out of 5:"the book she love ron"
Date: Mar 28, 2017    Rated by Buyer: R. W.
5 out of 5:"Very satisfied,all as advertised.Unsealed brand new product,cheap price.Will but again from this seller."
Date: Mar 28, 2017    Rated by Buyer: M. S.
5 out of 5:"Great service Thankyou "
Date: Mar 28, 2017    Rated by Buyer: C. P.
5 out of 5:"Great alarm and good value"
Date: Mar 28, 2017    Rated by Buyer: A. S.
5 out of 5:"Thanks"
Date: Mar 28, 2017    Rated by Buyer: S. H.
5 out of 5:"All went well."
Date: Mar 28, 2017    Rated by Buyer: A. S.
5 out of 5:"Nice collection thank You"
Date: Mar 28, 2017    Rated by Buyer: S. B.
5 out of 5:"Everything quite perfect, thanks!"
Date: Mar 28, 2017    Rated by Buyer: L. B.
5 out of 5:"nice and quick shipping, good service."
Date: Mar 28, 2017    Rated by Buyer: F. Z.
5 out of 5:"Excellent - as described, reasonably priced and on time. Thankyou"
Date: Mar 28, 2017    Rated by Buyer: C. D.
5 out of 5:"Perfect, arrived fast! "
Date: Mar 28, 2017    Rated by Buyer: K. K.
5 out of 5:"Quick delivery, condition as advertised. Thanks!"
Date: Mar 28, 2017    Rated by Buyer: T. D.
5 out of 5:"Very good"
Date: Mar 28, 2017    Rated by Buyer: T. A.
5 out of 5:"great service"
Date: Mar 28, 2017    Rated by Buyer: M. G.
5 out of 5:"Well wrapped and speedy delivery, arrived promptly without any damage to the book. If only some others could reach your high standard. "
Date: Mar 28, 2017    Rated by Buyer: A. S.
5 out of 5:"Good service!"
Date: Mar 28, 2017    Rated by Buyer: Y. B.
5 out of 5:"Absolutely no complaints"
Date: Mar 28, 2017    Rated by Buyer: I. T.
5 out of 5:"The Excellent book, I love this book. I use this book to teach my students. "
Date: Mar 28, 2017    Rated by Buyer: C. B.
5 out of 5:"Just what the doctor ordered. "
Date: Mar 28, 2017    Rated by Buyer: H. C.
5 out of 5:"Great service; fast shipping."
Date: Mar 28, 2017    Rated by Buyer: I. K.
5 out of 5:"Easy transaction. Great product."
Date: Mar 28, 2017    Rated by Buyer: J. P. H.
5 out of 5:"Perfect service, book in absolutely perfect condition and well parcelled. Thank you!"
Date: Mar 28, 2017    Rated by Buyer: L. N.
5 out of 5:"Item exactly as expected and very prompt delivery. Thank you."
Date: Mar 28, 2017    Rated by Buyer: H. C.
4 out of 5:"good"
Date: Mar 28, 2017    Rated by Buyer: K. E.
5 out of 5:"great book, arrived on time"
Date: Mar 28, 2017    Rated by Buyer: J. E.
5 out of 5:"Excellent service"
Date: Mar 28, 2017    Rated by Buyer: P. F.
5 out of 5:"Thanks for the quick postage "
Date: Mar 28, 2017    Rated by Buyer: J. B.
5 out of 5:" Dry happy with the whole process from ordering, communication to delivery. "
Date: Mar 28, 2017    Rated by Buyer: P. G.
5 out of 5:"As always a spectacular international exchange Many thanks "
Date: Mar 28, 2017    Rated by Buyer: T. B.
5 out of 5:"Received my order on time at a good price."
Date: Mar 28, 2017    Rated by Buyer: G. L.
5 out of 5:"thk you!"
Date: Mar 28, 2017    Rated by Buyer: L. R.
5 out of 5:"Awesome!!! way to go!"
Date: Mar 28, 2017    Rated by Buyer: F. C. L.
5 out of 5:"excellent"
Date: Mar 28, 2017    Rated by Buyer: S. N.
5 out of 5:"great product at a great price, good to do business with"
Date: Mar 28, 2017    Rated by Buyer: J. A.
5 out of 5:"perfect transaction!"
Date: Mar 28, 2017    Rated by Buyer: R. L.
5 out of 5:"all exactly as promised! - better product picture more helpful in future."
Date: Mar 28, 2017    Rated by Buyer: B. H.
4 out of 5:"Quick and price appropriate but the product itself did not have the screw cap that ghtened sufficiently and leaked during transport. This appears a to be a manufacturer and sue as opposed to a Langton issue. I would definitely order again n in future."
Date: Mar 28, 2017    Rated by Buyer: I. S.
5 out of 5:"Item arrived in promised condition on time. Fast service. Kept informed at all stages of ordering/shipping etc."
Date: Mar 28, 2017    Rated by Buyer: W. M.
4 out of 5:"Good Company & Happy with the Item ordered"
Date: Mar 28, 2017    Rated by Buyer: C. W.
5 out of 5:"Excellent! Thanks!"
Date: Mar 28, 2017    Rated by Buyer: S. U.